Global fintech company Tala, represented by Site Operations Director Paulo Dalupan (center) and Senior Legal Counsel Paolo Sumilong (right), files a case under the new Anti-Financial Account Scamming Act together with legal counsel Alexandra Aure (left) at the National Bureau of Investigation to initiate criminal action against 70 fraudsters identified to have targeted customers. Posing as “assisters” or impersonating Tala employees on Facebook, these fraudsters used social engineering and other deceptive practices to convince customers to share their personal information and security codes. Fraudsters may then gain access to financial accounts, leaving unsuspecting customers responsible for any transactions.

Tala protects consumers through proactive efforts against fraud and pushes for a safer, fairer financial services industry. It advises the public to avoid “assisters” and “agents” offering help for a fee on Facebook, Telegram, and other social media and messaging apps.